Privacy Policy

Data controller

The controller of the personal data collected through the VCode website is Luigi Chiera, owner of the registered Vitinerario® trademark.

VCode is a Vitinerario® product. Graldev S.a.s. di Chiera Luigi acts as the technology partner for the development and technical management of the platform.

For any request concerning the protection of personal data, you can write to:

Personal data processed

When you use the contact form on the website, we may process the data you voluntarily choose to provide, including:

• first and last name;
• name of the venue or business;
• email address;
• phone number;
• type of interest in VCode services;
• content of the message sent.

The website may also process technical data strictly necessary for its operation and security, such as information related to the request made, the IP address and technical logs generated by the infrastructure used to provide the service.

If you accept Analytics, Google Analytics 4 may collect information about visits, pages viewed, interactions, and the browser or device used.

Purposes and legal bases

The data provided through the website are processed for the following purposes:

Provision of data

Providing the data marked as mandatory in the contact form is necessary to allow us to receive and manage the request.

Failure to provide such information may make it impossible to send or manage the request.

Retention period

Data relating to contact requests are retained for the time necessary to manage and follow up the request and, subsequently, for the period necessary to protect the controller's rights and comply with any legal obligations. Data collected by Google Analytics 4, if accepted, follow the retention period configured in the relevant property.

If the contact results in a contractual relationship, the data may be retained for the different periods required by applicable administrative, tax and accounting regulations.

Recipients of the data

The data may be processed by personnel authorized by the controller and by technical service providers. If the user accepts Analytics, data needed for statistics are also processed through Google Analytics 4, a service provided by Google.

Such parties process the data only to the extent necessary to carry out the activities entrusted to them and, where applicable, as data processors.

The data are not disseminated.

Transfers to third countries

If one of the providers used by the controller involves the transfer of personal data outside the European Economic Area, the processing will be carried out in compliance with the conditions laid down by Regulation (EU) 2016/679 and with the applicable safeguards.

Cookies and Analytics

The website uses technical cookies necessary for operation and security. Google Analytics 4 is loaded only if the user accepts Analytics.

Google Analytics 4 uses first-party cookies to distinguish users and maintain session state. The choice to accept or reject Analytics is stored in the browser and can be changed from Cookie settings in the footer.

For details about cookies and retention periods, see the Cookie Policy. Cookie Policy

Data subject rights

Where provided for by applicable law, the data subject may exercise their rights, including:

• obtaining confirmation as to whether or not personal data concerning them are being processed;
• requesting access to the data and obtaining a copy;
• requesting rectification or updating;
• requesting erasure;
• requesting restriction of processing;
• objecting to processing where provided for by law;
• requesting data portability where applicable.

Requests may be sent to info@vitinerario.ai .

Right to lodge a complaint

A data subject who believes that the processing of their personal data infringes applicable law may lodge a complaint with the competent supervisory authority.

Contacts